Privacy Policy

1. Introduction

At Night Secret, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following information from you:

  • Personal details: Name, email address, phone number, billing/shipping address.
  • Payment details: UPI, credit/debit card, net banking, wallet details (processed securely via payment gateways like Razorpay/PayU; we do not store full payment details).
  • Order information: Products purchased, transaction amount, delivery details.
  • Technical information: IP address, browser type, device information, cookies.
  • Communication: Emails, messages, or feedback you provide.

3. How We Use Your Information

We use your personal data for:

  • Processing and delivering your orders.
  • Communicating about order status, offers, and updates.
  • Improving website performance and customer experience.
  • Fraud detection, security, and legal compliance.
  • Marketing, retargeting, and remarketing (with your consent).

4. Sharing of Information

We may share your data with:

  • Payment gateways (Razorpay, PayU, etc.) to process transactions.
  • Logistics/courier partners (Shiprocket, Delhivery, Bluedart, etc.) for order delivery.
  • Marketing/advertising platforms (Google, Meta/Facebook) for ads and retargeting.
  • Legal authorities when required by law or to prevent fraud.

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking

Our website uses cookies to improve your browsing experience, remember your preferences, and show you relevant ads. You can disable cookies in your browser, but some features may not function properly.

6. Data Security

  • We implement strict security measures (SSL encryption, firewalls, and secure servers) to protect your data.
  • Payment information is processed through PCI-DSS compliant payment gateways.
  • However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal data.
  • Request deletion of your data (subject to legal and business requirements).
  • Opt out of marketing emails and SMS/WhatsApp campaigns at any time.

To exercise these rights, contact us at info.mediarch@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

9. Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. If we discover such data has been provided, we will delete it immediately.

10. Updates to Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📞 +91 9404247973
📧 info.mediarch@gmail.com
🏢 MediArch Health Care Pvt. Ltd., Navi Mumbai, Maharashtra, India